The Voice of Demand

Posts Tagged ‘Emotion’

Studeo

Following Emotions Over Time

February 7th, 2009 - By Anthony
This week’s Power Windows post is a little different.   Rather than provide insight around a specific topic, I’ll take a fresh approach to laying out a project timeline for marketing a movie.

Going from concept to butts-in-seats is a multi-year process with several very different stakeholders to satisfy.  And, to no one’s real surprise each group goes through different emotional states over time.  The following diagram illustrates what each stakeholder might go through for an animated holiday movie aimed at children.  While the Industry starts off-skeptical, after all they’ve seen lots of ideas, the target audience is curious and interested in discovery.  The challenge is to satisfy the skeptics without giving too much away.  In the day of print, this was fairly easy.  In the age of the Internet it isn’t.

Marketing plans need to address the sometimes conflicting emotional needs of different audiences at the same point in time.  This is a strategic activity as much as anything else.

Timeline of emotions for various stakeholders
Studeo

Advertising Technology

February 4th, 2009 - By Chip

I could be wrong here, but bear with me: advertising technology is not fundamentally different than advertising any other product. In the end, it’s still all about people.

A technology company that gets this is Apple. Here’s an example.

There are lots of MP3 players on the market. But iPods dominate.

Why? Is the technology better? Did they get to market first? Are they less expensive?

No, no and no. But here’s the difference. Apple made them cooler. And they did that by first understanding the relationship people have with music. That understanding enabled them to make ads that were more culturally relevant. That made the consumer think that company gets me.

Apple knew that even though an iPod is whiz-bang technology, the connection people have with it is emotional.

Apple leveraged this insight with advertising that wasn’t about them. It was about consumers. How music makes them feel. How it lets them escape. How it shapes their identity.

And further how the technology gives them control by allowing them to make play lists. And how it enables them to find other people with similar tastes. The Arcade Fire tribe, the Bruce Springsteen tribe, etc.

So when Studeo begins work for a technology client, that’s where we start.

We try to engage our audience. We try to be relevant in their world. We try to be “cool” within the right culture.