The Voice of Demand

Archive for February, 2009

Studeo

Create a Movement

February 9th, 2009 - By LJ Jones

I recently read an article on Mashable about a Facebook member named Crazzy Eve, who after seeing a T-Mobile commercial with people dancing at the Liverpool Street Station, decided to organize a similar event through a Facebook group.  The group quickly grew as friends invited friends and on Friday night (Feb 6th), the group took over Liverpool Street Station and did a little dance of their own.

How were they able to accomplish this and why were so many people willing to join the group so quickly?  It was a movement and people are willing to participate in, share, talk about and join a movement that they believe in.  And while sometimes a movement is serious, other times it can be as simple as wanting to be a part of something bigger, even if that’s just a group of people meeting at a Train Station.

Some of the greatest brands have taken this to heart and have made a movement part of their brand.  Because lets face it, Starbucks is not the best tasting coffe and Red Bull is not the best tasting energy drink.   But their customers are loyal to those brands because they feel like they are part of a movement, something bigger.  Its what drives loyal fans to spend their own time and money to build a crazy contraption and push it off the end of a pier to see if it will fly in Red Bull’s Flugtag.

Starbucks understands this and when they advertise, they don’t sell coffee, they sell the movement.  Too often people get bogged down trying to sell a product and forget about selling something people can believe in.  They list all its features and tell everyone how cool it is, but fail to inspire.

If a brand can inspire, it will be talked about, forwarded, joined, engaged and people will want to be a part of it.  Don’t sell coffee, sell a movement.

Studeo

Following Emotions Over Time

February 7th, 2009 - By Anthony
This week’s Power Windows post is a little different.   Rather than provide insight around a specific topic, I’ll take a fresh approach to laying out a project timeline for marketing a movie.

Going from concept to butts-in-seats is a multi-year process with several very different stakeholders to satisfy.  And, to no one’s real surprise each group goes through different emotional states over time.  The following diagram illustrates what each stakeholder might go through for an animated holiday movie aimed at children.  While the Industry starts off-skeptical, after all they’ve seen lots of ideas, the target audience is curious and interested in discovery.  The challenge is to satisfy the skeptics without giving too much away.  In the day of print, this was fairly easy.  In the age of the Internet it isn’t.

Marketing plans need to address the sometimes conflicting emotional needs of different audiences at the same point in time.  This is a strategic activity as much as anything else.

Timeline of emotions for various stakeholders
Studeo

“Dude, Let’s Buy a Bar”

February 6th, 2009 - By Andrew Re

So, if you don’t watch How I Met Your Mother on CBS, you are missing some funny TV! In a recent episode, Barney (Neil Patrick Harris) and Ted (Josh Radnor) are discussing a five word phrase that every man will utter in their lifetime, “Dude, let’s buy a bar!” They go on to discuss other details like having no “last call” and naming their bar “Puzzles,” Believe me we are not doing the episode any justice, you should check it out on the CBS website. Your work bandwidth is the most efficient and appropriate, ha.

Anyway, if you had a bar what would you name it? Is there some crazy, futuristic stuff you would want in your bar? FYI… the ice, hookah, and oxygen bar ideas have already been done, blah!

Clearly, the name is vital! If it can’t be yelled in two syllables, scratch that name. If you don’t understand the meaning…scratch… or pronunciation…scratch. And don’t try to be too clever. You wouldn’t name a racehorse “Down the Stretch,” nor would you name a bar “Around the Corner” “Drinking Here” or “Passing the Time.”

What about interactive technology? Remember when you could play Frogger and Pac-Man at your table? Those were the days… Other than playing Photo Hunt or Golden Tee, there is really no attempt by most establishments to engage the patrons.

Even the advertising in restrooms is shameful. At best, you see a digital sign that says “advertise here” or the empty brackets of a dying outdoor media company.

We need to do a quick brainstorm, here! If Blade Runner meets Minority Report meets Cheers, creates an interactive bar/restaurant….and discuss!

Here are a few…

  • How about the ability to order your food and drinks from an interactive screen? We download music, shop for books, buy clothes, so why can’t we order-pay for our food and drinks from a digital menu? Lose the worthless wait staff that is ignoring you anyway. The owners could measure customer satisfaction with some type of interactive drink-meal timer and interactive polling.
  • Have you ever been to a dueling piano bar? The good places make a lot of cash because the musicians/entertainers drive up the cost per song. That means Barry Manilow could win out over any Billy Joel song for the right price. So, why not make this an interactive experience? Instead of dropping $100 grand on a few new pianos, how about invest the money in an interactive digital jukebox –where from the customers’ seats they could outbid others for the next song on the playlist, and for the right price, stop a song in its’ digital tracks.
  • Create a REAL online chat room. Instead of spending your Friday night at home chatting away on the overheated laptop, come out to the bar and interact with total strangers from your table. You, “BigBear” (Table 2) says “heeeey, girl” to “SugarBunny” (Table 9), but gets no response. So, you break the ice by buying your crush a few drink credits for their table. Let them choose whether they cash them in or not.
  • Allow patrons to create and edit all their information online. Add pictures, add friends, and restrict access to the creepy, creepers out there. The bar could create a full network that broadcast their specials and promotes their events. With the profile information, it could always stay one step ahead of its customers and market products and events that are actually relevant. Another plus, the bar-club-pub could always control the guest list and the overall mix of people in their place. Have special invite only nights for compatible singles, with similar music taste or personality traits.

It’s only a matter of time before our social networking and real world lives collide!

Dude, let’s buy a bar!

Studeo

Wednesday Morning Quarterbacking

February 4th, 2009 - By Anthony

For those of us in the marketing and advertising business the super bowl presents a unique opportunity to talk about a collection of ads that have come to represent the best we can collectively offer.   Fans vote them up and down on a multitude of sites, e.g. www.adbowl.com, pundits pund, and peeps tweet on #superads.

So, here’s a different take:  which ads delivered on various aspects of marketing?

In no particular order, but we should probably create categories like the Oscars or Grammy’s.

  • Differentiating -  Bridgestone.  By making tires cool in Taters and Hot Item they set  themselves from your mother’s tires (safety).
  • Clear Value  Proposition - Vizio:   While it might not have been the best venue for this kind of ad, it made absolutely clear that when you’re looking at TVs this brand should be in the consideration set.
  • Gratuitous Use of  Sex - Go Daddy, again, with the enhancement ad.  The shower ad was  stronger and tied with their base and product.
  • Entertaining To  Watch: Coke’s Heist; brand work at its finest.
  • Signs of the Time  (Dust Bowl): Hyundai’s continuous use of the Assurance campaign to tap into  our uncertainty and put it at rest
  • Brand Essence:  Pepsi’s Refresh campaign of transitioning it from one age group to the next.  The new logo that looks remarkably similar to the Obama style probably isn’t  an accident.
  • Missed the Mark:  Monster and Career Builder.   With unemployment rolls at record levels they had a wonderful opportunity to help people find their next  job.  Instead, they enticed people with jobs to find a better one - and  we know that those currently employed are more likely to get the offer than those unemployed.   Good in boom times; not so sure today.
  • Truth in Advertising: Hulu for admitting that this stuffs rots your brains, now you can do it where ever.
  • Best Offer: Denny’s  Serious about breakfast; give everyone in America a taste of what it should be.
  • Crossover -  Cash4Gold for breaking the barrier. The super bowl was once the domain of ‘big brands’.   Now that direct response has entered the mix, what’s next?
  • Victimizing -  TeleFlora, there shouldn’t be victims in your ads.  The woman who received flowers shouldn’t be made to feel like a heel just because somebody cared.
  • Repositioning - G.  The nikesque Talking Heads put style into the effort, not just carb  replacements.
  • Continuity - AB for the Clydesdales; there’s comfort in the sameness.


Studeo

Advertising Technology

February 4th, 2009 - By Chip

I could be wrong here, but bear with me: advertising technology is not fundamentally different than advertising any other product. In the end, it’s still all about people.

A technology company that gets this is Apple. Here’s an example.

There are lots of MP3 players on the market. But iPods dominate.

Why? Is the technology better? Did they get to market first? Are they less expensive?

No, no and no. But here’s the difference. Apple made them cooler. And they did that by first understanding the relationship people have with music. That understanding enabled them to make ads that were more culturally relevant. That made the consumer think that company gets me.

Apple knew that even though an iPod is whiz-bang technology, the connection people have with it is emotional.

Apple leveraged this insight with advertising that wasn’t about them. It was about consumers. How music makes them feel. How it lets them escape. How it shapes their identity.

And further how the technology gives them control by allowing them to make play lists. And how it enables them to find other people with similar tastes. The Arcade Fire tribe, the Bruce Springsteen tribe, etc.

So when Studeo begins work for a technology client, that’s where we start.

We try to engage our audience. We try to be relevant in their world. We try to be “cool” within the right culture.

Studeo

You do not have to be an economist to see the impact “green marketing” is having on consumer brands/products. There are thousands of companies going “green” or “paperless” by the day, but are they sincere about their carbon footprint initiatives or merely jumping on the eco-friendly bandwagon?

“Going Green” should certainly become a part of a company’s core values if they opt to make this leap. In fact, it should be woven in to their mission statement and every corporate decision should be influenced by this pronouncement. Too many businesses are flaunting the green emblem without sincerity of purpose, and it’s not long before America wakes up and starts pointing fingers at the posers making profit.

Marketers and advertisers must keep this in mind as more green opportunities come down the pike. If XYZ boasts its eco-friendly paperless billing it shouldn’t then go on a direct-mail binge with the money it just saved. Banks, credit card, insurance and cell phone companies should take heed to this notion. Just because a company saves a few trees in 2008 with “internal recycling programs” doesn’t counteract the footprint of five million credit card applications or high-gloss postcards.

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moss_carpet

Talk about taking the term “Greenwashing” to a whole new level…

Today’s green award goes to Nguyen La Chanh of Yanko Design for creating a living bathroom rug. Albeit, most bathroom rugs have plenty of living organisms on them but this is made from real MOSS. Actually, three different types of moss thrive on the moisture that runs off the body and the humid conditions a bathroom creates.

For some reason I sense the whole April Fools routine with this one. You make the call.

Studeo

Art Works for Kids?

February 3rd, 2009 - By Jack

In most cases, “Art” has had a profound effect on those who ultimately chose a career in marketing or advertising. Arts education, beginning as early as elementary school, sparks the creative conduit that is so critical in the minds of young children.

Beverley Taylor Sorenson knows this well. As the founder of art works for kids! Beverley has spent the majority of her life setting these creative wildfires. She believes that children should not only learn how to spell xylophone but learn how to play the xylophone.

Studeo has started working with art works for kids! While our hearts have been warmed by hundreds of children involved with the program, we are also finding powerful stories from soccer moms to CEO’s.

This poses the some interesting questions:
1. How are you better today because of arts education?
2. What are the surprising benefits of exploring creativity in elementary school?
3. How much better are the Three R’s (reading, writing, arithmetic) when augmented by the Arts?

To find out more about art works for kids! you can visit www.artworksforkids.org